delrest.blogg.se - Fortinet disable sip alg

#FORTINET DISABLE SIP ALG SOFTWARE#
#FORTINET DISABLE SIP ALG WINDOWS#

To do so, refer to the steps described in FortiNet Knowledge Base Article Disabling VoIP Inspection. Note: if you are running FortiOS 5.2 or 5.4 you will need to disable VoIP inspection. If firewall-related phone issues persist, contact your IT or FortiGate Technical Support. There may be other settings that they need to configure depending on the FortiOS version that you're using.Select Security Profile > Application Control > Uncheck Video/Audio and save your changes.

#FORTINET DISABLE SIP ALG WINDOWS#

You may also need to reboot all your computers and other devices on your network if they lose the internet connection to clear their DNS cache and/or you can run the following Windows command to clear the DNS cache manually:.

Reboot the FortiGate device again and all of the phones on the network.

Go back to the dashboard and open the CLI and enter the following commands:.

If you cannot find the DNS settings above, then try to change the DNS settings using the command-line interface (CLI):.

Under the Network section on the left-hand side of the page > click on Interface> DNS Settings > set it to Specify > set the following:.

Under DHCP Server > DNS Server > make sure the Same as System DNS is selected.

In the FortiGate web interface -> expand the Network section on the left-hand side of the page -> click on Interface.

The following step is only needed if you have or plan to purchase Polycom phones and you are using your FortiGate as your DHCP server on your local network:.

delete 12 (or the number that you identified in the previous command this will remove the current SIP profile).

show (you need to find the entry for SIP, usually 12, but it can vary).

Reopen the CLI and enter the following commands (do not enter the text in parentheses).

Enter the following commands in FortiGate’s CLI:.

Open the command-line interface (CLI) from the dashboard or connect via an SSH client.

If you cannot log in or cannot find the settings below, you will need to email the instructions below to your IT or contact FortiGate Technical Support for help making the changes.

The instructions below may vary depending on the model and firmware version of your FortiGate device.

All inbound and outbound audio can be blocked by the firewall’s application control settings.

It causes Polycom phones to show Line Unregistered, URL Calling Is Disabled, Unknown Network Error, Invalid Hostname, a Red Triangle with an Exclamation point in the middle, and other Polycom errors that cause the phone to be unable to make/receive calls.

This causes Vertical phones to get stuck in Configuring mode.

#FORTINET DISABLE SIP ALG SOFTWARE#

If the DHCP DNS Servers are set to the same addresses as the System (WAN) DNS servers, it activates a FortiGate software issue that causes DNS Server addresses (DHCP option 6) to not be passed to the phones.You will need to verify it is disabled to prevent just Polycom phones from experiencing intermittent DNS lookup timeouts. DNS relay/proxy is disabled by default but it can be enabled.Therefore, that setting needs to be disabled. RTP processing causes call and fax audio issues. NAT46 and NAT64 for SIP ALG SIP message inspection and filtering.SIP ALG is enabled by default, but it can be disabled.